Problem with removal of "Company Knowledge"
Hello,
We have a monitor in a sealed MP to which we have previously associated some
Company Knowledge (stored in a separate override MP).
We would now like to remove the Company Knowledge from the monitor.
Seeing as we are unable to delete the Company Knowledge from the GUI (i.e. no Delete button in the
Company Knowledge tab), I proceeded to remove it by editing the XML:
removing the corresponding KnowledgeArticle elements from
both of our LanguagePack elements (i.e. ENU & ENC; were in Canada);incrementing the MPs version # (though I dont believe that this is required, as it is an unsealed MP); andimporting the new version of the MP into the Management Group
Oddly, the Company Knowledge remains!!!
Can anyone confirm this behavior in their environment?
Also, where do I post bug reports now that the OpsMgr forum on Microsoft Connect has been removed?
Thanks,
Larry
P.S. OpsMgr 2007 R2 CU5
August 29th, 2012 8:53am
Company knowledge is simply an override. Remove the override, and the knowledge goes away. Did you do that? You cannot remove an override if it's in a sealed override mp, so you will have to find the unsealed version, remove it there,
seal it and import.
Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/ If my response was helpful, please mark it as so, if it answered your question, then please also mark it accordingly. Thank you.
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August 29th, 2012 12:02pm
Try to do this 1. Open the rule and select company knowledge tab 2. Click Edit button 3. Delete all company knowledge Make sure that yoiu has Visual Studio Tools for Office installed and Word installed on the system hosting the OM Console in order to modify
Company Knowledge. Roger
August 29th, 2012 12:18pm